Know the details before choosing.
Practical knowledge for your next step.
What do I need for a quote?+
Share the route, cargo, package count, weight, dimensions and expected timing. Costs are confirmed for each shipment.
Do I need to sign in to track a shipment?+
No sign-in is needed for journey information. Enter the shipment code and the last four digits of the sender’s or recipient’s phone number.
How are delivery fees and timing calculated?+
They depend on the route, cargo and service plan. EXLINK discusses fees and estimated timing before you confirm.
Should I choose sea or air freight?+
Start with cargo type, weight, timing and budget. Use the option finder for initial direction; EXLINK confirms the route and feasibility.
Can I request a quote before knowing exact dimensions?+
You can provide estimates for an initial discussion. Packed dimensions and weight must be confirmed before agreeing on a plan and price.
What should I prepare for special cargo?+
Explain characteristics, handling, packing and related documents. Acceptance conditions need individual confirmation before dispatch.
Which charges should a quote clarify?+
Clarify collection/delivery points, scope, surcharges, payment conditions and each party’s responsibilities. Charges are official after confirmation.
Looking for a partner for your next shipment?
From a package to recurring import plans, agree on a suitable approach with EXLINK.